Requires the Secretary of Labor to maintain a publicly available list of all employers that relocate a call center overseas. Makes companies that employ overseas call centers ineligible for Federal grants or guaranteed loans. Mandates disclosure of the physical location of business agents engaging in customer service communications. Provides U.S. consumers with the right to be transferred to a customer service agent located in the United States.
- Not enactedThe President has not signed this bill
- The senate has not voted
- The house has not voted
House Committee on Energy and CommerceCommerce, Manufacturing, and TradeHouse Committee on Armed ServicesHouse Committee on Oversight and Government ReformHouse Committee on Education and the WorkforceWorkforce ProtectionsIntroducedAugust 1st, 2013
- house Committees
What is it?
-The Senate bill, S. 1565, is identical.
-The bill also states that civilian and defense-related government contractors would give preference to U.S. employers who do not appear on the overseas call center list.