by Countable | Updated on 4.10.18
Today Facebook CEO Mark Zuckerberg appears in the first of two hearings before Congress. We asked you what Congress should ask him. As usual we got many thoughtful responses and divergent opinions. Here are some highlights:
What is FB doing to protect user info moving forward? >How will FB ensure that Ad buyers are legitimate? >What is FBs responsibility to ensure that ‘certification’ of wiped data has been executed? >What notification mechanism will be made available to users if their data is breached? >Are algorithms developed to capture and expose foreign-originated propaganda? — BeStrong
Enough please! The last time I checked Face Book was a private entity not a government agency. Government and political idiots will only screw it up more than it already is! Face Book should not be involved with censorship of anything! What it should be doing is monitoring for illegal activity and predatory activity! If you as a user are not able to determine truth versus fairy tales you might want to consider educating yourself. — MJDalio
One issue is that the platform does require financial support to continue to operate. Since the business model of free access for users being paid for by revenue from ads and data presents some issues, would you consider offering the platform as a subscription fee model in return for ad-free use and complete data privacy? How many would be willing to use under those conditions, and at what price? All users should remember: if a service is not charging you for access, especially online, then YOU (your data, profile etc) are the product being sold. With that, users need a clear notification of how their data has been used, who has accessed it, prompt notification of any breaches or abuse, and simple tools to edit their own data and delete portions, similar to what is being required in the European Union. — Nona
Why does Facebook messenger have all the permissions to basically take over your phone or computer? Why do you only have flag sympathy filters for European countries only when tragic events happen and not the rest of the world? Why do you still advertise in obvious racists publications? We know that you knew this was going on for a long time (our personal data on just about anything was available to whoever wanted it). What other crap do you need to fix that puts us at risk do you have to fix? — Akili
When will Facebook stop censoring users and stomping on their 1st Amendment Rights to free speech? If it continues Facebook needs to have an entirely different business model and perhaps be regulated by the federal government. — Mark
Why didn’t you stop the illegal activities when you found out about? What have you done about stopping the illegal activities since your lack of past action has been exposed? Are you going to make restitution to those harmed by your failure to fix the problems when you first found out? Can you guarantee that Cambridge Analytics and those like them will be banned from Facebook forever? When will Facebook change its policies to an "op-in", instead of “op-out” in the US, like they’re required to do in Europe? — Caroline
How is Facebook going to be responsible and clearly separate opinion, personal stories, and tales from facts, political advertisement, classified paid ads, and other postings like newspapers have to do? Could Facebook change its layout, and have an equivalent labeled "Opinion" Section with a clear “WARNING: Personal Comments Are Not Checked for Truth or Based on Facts” similar to how newspapers and news magazines do so readers can tell what content is real news backed by facts and what is fiction or opinion shared by subscribers? Why not charge a yearly subscription fee to users of Facebook as to curtail the financial power of large corporations and private organizations like Cambridge Analytica? — Gloria
Nothing is full proof ! I don’t think Zukerberg meant for anything like this to happen! He’s smart but not a fortune teller! Who would have thought when he created Facebook that our country would hire people to use it against us for a presidency ! I’m sure no one contemplated the outcome. — Maria elena
>Nothing. FB doesn't control - and wisely chooses not to - accounts. If FB had to be in a position to approve accounts, then that is as much of a restriction on free speech as anything else. While I think Russia should pay for their deliberate efforts to undermine the election and that Trump, by allowing or participating, be impeached and removed from office, I don't want FB deciding whether my posts are "seditious". The dark side of free speech allows bad actors like Russia to use that freedom against us. The solution is to harshly punish Russia not FB. — Wayde
What should Members of Congress ask Zuckerberg today and tomorrow?
Tell us in the comments what you think, then use the Take Action button to tell your reps!
— Asha Sanaker
(Photo Credit: Brian Solis via Flickr / Creative Commons)
Written by Countable
Here’s 10 questions that must be asked: 1. Mr. Zuckerberg, you recently said: “At Facebook, we are squarely in the camp of the companies that work hard to charge you less and provide a free service that everyone can use.” If users of your platform are not the source of your income, who is? 2. Specifically, what services do you provide to your paying customers and how much access do you give them to the data of Facebook users? 3. How do political campaigns leverage your services, and what are your rules governing campaign-sponsored advertisements and access to individual Facebook user data? What will be the impact of new rules you announced Friday to require people to reveal their identities and verify their location before they are allowed to buy political or “issue” ads? 4. Carol Davidsen, the director of data integration and media analytics for President Obama’s 2012 re-election campaign, said: “Facebook was surprised we were able to suck out the whole social graph, but they didn’t stop us once they realized what we were doing.” She noted that “they [Facebook] were very candid that they allowed us to do things they wouldn’t have allowed someone else to do because they were on our side.” Did Facebook, in fact, let the Obama campaign use Facebook data in ways that were outside of the company’s normal and acceptable use standards? If so, why? Who at Facebook made this decision? 5. Did the Mitt Romney presidential campaign receive access to the same information and company expertise provided to the Obama campaign? If not, why not? Who at Facebook made this decision? 6. You and other Facebook executives tell users that “we do not sell your data.” Are you asserting that all marketing and targeting data that is sold to commercial customers is anonymized and generalized so that no individual Facebook user can be specifically targeted or marketed to? 7. Doesn’t the Obama campaign’s use of your information to identify and target individual so-called “persuadables” on Facebook contradict the above claim? 8. Did the way that the Obama campaign used Facebook’s data influence your decision to change your data use policies in 2014? If so, how? 9. Does Facebook now, or has it ever, deliberately collected the content of users’ phone calls and/or messages via any of your company’s applications or services? If so, what have you done with that data? 10. Why have you suggested that the government may need to regulate you and other tech companies? Why don’t you simply adopt the practices you believe are necessary to protect the privacy of your users without requiring government coercion?
To show his bank records Let’s Follow the money Someone got paid to sell our info
What is Facebook doing to counter hate speech and incitement to violence in places like Myanmar?
Facebook has republished peoples information, photos and writings long after those facebook users have deleted all their information from your site and quit facebook, giving their friends and contacts and the security exchange commission as well as stockbrokers and investors the Impression that they are still on facebook. Facebook even continues to act as if they are active by sending messages to their friends and contacts inviting them to play games and saying they like this or that in the name of that Facebook user that quit your side. How can anyone trust facebook or you. Considering facebook has committed identity theft. How are you going to pay those people back for useing their identity and putting there are definitely in harms way? And how soon can they expect you Mark Zuckerberg to delete their information as they requested so long ago and their identity from your site and the longer use it without their permission? And what fines should we impose on you?
How are his users being compensated for the info he shared?
"How did you come up with such a realistic human costume?"
what’s next, as far as user protection goes?
They settled a trade secrets case for $365 million yesterday. What kind of secret is worth $365 million dollars?
How to get rid of all data kept
Why did you give the same info to Obama?And how did he use it to win his election? And why now is it so important to fix this?
To me , this is just another distraction. Isn't this an FCC issue. If so and they're not doing their job then why do we need the FCC. The same for all these othef committees. Congress has enough on it's plate without all the side-shows.
Considering the THIEF has paid off literally >85% of the committee members who are going to be questioning him what difference is it going to make. It’s just a performance that our corrupt Elite Congress are going to perform with a Corrupt Elite thief.
Why can't a user delete their profile forever? Why and where do you keep this information and for what purpose considering the user wants to delete their information entirely?
What is your favorite color? Who was stupid enough to put anything into Facebook more than you can find in the white pages of the phone book? It says right in his user agreement, when you sign up, everything you put into his system belongs to him, and he can do anything with that information he likes! If you don’t want him to have and share your info, don’t give it to him, Facebook is a for profit entity, he’s not doing it because he likes you! Duh!
Will Equifax be looked at as closely??they had data from 135 million stolen.
How do we preserve fourth amendment protected rights in the digital age?
Ask Zuckerberg why after 2010 when they knew their model was selling our private info, why, they continued? They worked with the Trump campaign where is their accountability? How are they going to change their business model?
I’d like to know why he didn’t apologize when the Obama campaign bragged about downloading the ENTIRE FB user base?
What liability does Facebook carry for this abuse of personal profile information?
Any questions at this point are far too little and late to fix the disaster that fb has singlehandedly put in charge of this country. Granted, he still needed enough people to believe the ridiculous propaganda that fb allowed on its posts, but it wouldn’t have taken much to bring those who were swayed by the anti Hillary posts to make the reasonable choice between a lifelong caring person and an egotistical, sexual assaulting, person who’s only intent was to give a huge tax break to the extremely rich and himself, while undoing anything that had President Obama’s name on it. Nice job Zuckerberg! An apology is nowhere near satisfactory for the harm you have done to America.